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Bushwise Consulting

Bushwise Consulting


Bushwise is a leading training provider in South Africa with three arms to its organization:

• Bushwise Consultancy & Training – consultancy services and bespoke training programs facilitated at your lodge(s)

• Bushwise Hospitality – trains and places professionals into culinary and hospitality positions within luxury lodges in Africa

• Bushwise Field Guides – training and placing high quality field guides within luxury lodges in Africa

With over 8 years of training expertise in the safari-lodge industry, Bushwise offers a unique blend of internationally-aligned training standards, carefully tailored to the specialized nature of the safari-lodge.

Since 2012 Bushwise has had the highest national average FGASA level 1 results of all accredited training providers of long courses. Bushwise has a 95% conversion rate of trainee’s into full-time employment. Bushwise will improve your guiding staff’s expertise by means measurable and immeasurable.

Front of House
Customer Service; Attention to Detail; Health, Safety & Hygiene; Standard Policies & Procedures (lodge specific); Welcome drinks; Meet and greet; Bush Decoration; Dining Etiquette; Careful Conversation; Team Building Exercises… etc

Food & Beverage service
Food and Beverage Service; Product knowledge(Wines, coffees, liquor etc.); Health, Hygiene & Safety; Customer Care; Bush Banqueting(Bush brunches, surprise sun-downers, private dining); Stock Control & Storage; Event Set up & Service; Careful Conversation… etc

Housekeeping HK
Policy and Procedures, Room Preparation and set up; Health, Hygiene & Safety; Deep cleaning procedures; Special Room Set up (VIP, Honeymoon, Anniversary); Turn down and touches; Welcome/Departure notes; Attention to detail; Bush Decoration; Laundry Policy & procedures; Laundry Care(delicate attire)… etc

Culinary & Kitchen
Menu design & Development; Plating skills; Specialized diets (Halal, Hindu,Vegan, Atopy, etc); Garnish Designs; Stock procedures & rotation; Health, Hygiene & Safety standards; Opening and closing procedures(Alarms, fridge temp, gas valves, etc); Product knowledge; Cooking Techniques; Knife safety & skills; Scullery Duties; Care while cleaning… etc

Guiding
Advanced Tracking; Birds, Mammals, Reptiles, Plants, Insects etc; FGASA Level 1, 2, 3, trails study support (presentations, tests, mock assessments); ARH Training and Practice; Big 5 Trails encounters (working towards Lead trails Guide Examination); Formative/Mock Assessments (assessment workshops) prior to final exam; Customer Care (dealing with difficult guests; guiding with children; cultures, etc); Hospitality for Guides (hosting skills, drink set up and service; health & Safety; Hygiene etc). Team Building exercises; Monitoring & Research skills; Current Affairs on environmental topics; Vehicle care; Radio etiquette

Management
General Management & Operational Skills; Human Resource Management (eg. Recruitment, Performance monitoring; Motivational initiatives; Skills training; Understanding Local Laws, Disciplinary, handling difficult employees); Administration, Equipment, Infrastructure, Safety and Emergencies; Time Management; Cost Control & budgeting; Marketing; Advanced Customer Service & Communication; Advanced Attention to Detail… etc

Environmental & Sustainability
Our panel of experts from numerous environmental and sustainability focused fields are able to assess, review and recommend best practices within the fields of permaculture; renewable energy; Self-sustainable vegetable gardens; recycling projects; CSR initiatives development to name a few.

For more information please contact Sophie Niemann at 082 4105539 or email sophie@bushwise.co.za

Testimonials


Theresa Sowry – CEO of South African wildlife college


“Bushwise offers training that is personalized to the individual learner, practically orientated, and theory of a high standard.  This sets them in good stead as a training provider.”

Ross Kettles – Warden at The Greater Makalali Private Game Reserve


“The knowledge and experience Nick gained during his course with Bushwise has been a great advantage for him on his placement as reserve assistant at the GMPGR and a great benefit to our organisation. We have been so impressed with Nick’s performance that we have decided to employ him for a further 3 years. We will definitely receive more Bushwise graduates in the future.”